If you have accepted the Winter Gift of Speed Internet offer then you are bound by the following terms and conditions.
Please note, Norvado will not prorate your free upgrade. The offer will appear on your next months billing statement. Your upgraded speed will take affect within one (1) business day (Monday-Friday) from the time you accept the offer.
If you decided that you do not want to remain a paying user of the Norvado upgraded speed package, you must cancel your subscription to the upgraded speed package by calling Customer Service at 800-250-8927, prior to the end of your Winter Gift of Speed Internet period. Otherwise, at the end of your Introductory Upgrade Period, you will automatically become a paying user of the Norvado upgraded speed package at the regular Norvado monthly price for that package, and the payment method you provided at time of sign-up will automatically be charged the Norvado upgraded speed subscription fee each month, until you cancel or downgrade your Norvado Internet subscription.
If you wish to downgrade your Internet subscription after the end of your Winter Gift of Speed period, you may do so by following the instructions above. There are no refunds or credits for partial monthly subscriptions. If Norvado increases the monthly fee in the future, we will provide you with a 30-day notice of the price increase. Price changes will take effect at the start of the next subscription period following the date of the price change. By continuing to use the Norvado Service after the price change takes effect, you accept the new price. You may only use this Winter Gift of Speed Internet Offer once.
The Norvado Winter Gift of Speed Internet Offer may not be available in certain geographic areas due to bandwidth restrictions. Please contact Customer Service if you have questions at 800-250-8927.
A limited number of Winter Gift of Speed Internet Offers are available, while supplies last. This offer expires 12/31/17 and must be redeemed before the advertised expiration date. Norvado reserves the right to terminate this offer at any time and for any reason. After such time of termination, Norvado shall not be obligated to redeem any further Winter Gift of Speed Internet Offers.