With Call Forwarding Busy you can automatically forward your calls to another number when your phone line is in use. With this feature, calls can be forwarded to a local or long distance number. You can activate, deactivate and program “forward-to” numbers from your phone.
To use Call Forwarding Busy:
Press * 90 and then #.
Dial the number to which the calls are to be forwarded and press #. The dialed number will ring.
When someone answers, Call Forwarding Busy is activated. If no one answers, or the line is busy, hang up and repeat steps 1 and 2 above. If you do so within two minutes, you’ll hear two beeps signaling you that Call Forwarding Busy is activated.
To end Call Forwarding Busy:
Press * 91 and then #.
Listen for two beeps or a special dial tone, then hang up.
Toll charges apply if you forward calls to a long distance number.
Customers on Fiber service should not listen for a dial tone.
If you have additional questions please contact our service department at 855.330.1143.