If you forgot to forward your calls before leaving your home or office, no need to worry. Call Forwarding Remote Access allows you to program your Call Forwarding feature from virtually any touch-tone phone or cell phone.

To use Call Forwarding Remote Access:

  1. From a remote touch-tone telephone, enter 715-XXX-9100. “XXX” represents your telephone exchange. (i.e. 798, 372, 278, etc.)

  2. Wait for a voice prompt. Dial your 10-digit phone number and press #. Then dial your PIN given to you by Norvado and press #.

  3. Follow the instructions for the Call Forwarding feature you wish to use. For Call Forwarding press * 72. For Call Forwarding Busy, press * 90. For Call Forwarding No Answer, press * 92.  Then dial the phone number you wish to forward to.

To end Call Forwarding Remote Access:

  1. Follow steps 1 through 3 of “To use.”

  2. Press the deactivation instruction that corresponds to the forward feature you want to deactivate.

Note:

  • Toll charges apply if you forward calls to a long distance number.

If you have additional questions please contact our service department at 855.330.1143.

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