You've signed up for the best WIFI experience around (and if you haven't signed up yet, you should!), now its time to read up on the terms and conditions of this great service.

Please contact our customer support team at 800-250-8927 with any questions.

Terms & Conditions

Norvado service may not be available in certain geographic areas due to bandwidth restrictions.

Credit check required to obtain Norvado services. Applicable taxes, fees (such as 911, USF, IEUF, activation) and surcharges extra. Monthly services and discounts will be prorated.

Installation and material charges may apply. New Internet, TV and/or Phone service activations qualify for Free Standard Installation (up to $200 value). Services performed or equipment installed beyond the Free Standard Installation value (over $200) will be billed on a time and materials basis on first month’s statement.

Cancellation of services may result in the billing of full installation charges and equipment not returned.

Apex Managed WIFI is not eligible for seasonal downgrade. Customers may seasonally downgrade their Internet, phone, and/or TV service(s), but will be required to pay the full price for Apex Managed WIFI.

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