Norvado is launching a new email platform on May 1st, 2022. The new webmail platform will offer IMAP configuration, which provides much better flexibility and security when using your email address on multiple devices. Directions for switching from POP3 to IMAP are below. We encourage you to make this change.

IMAP and POP are two methods to access email. IMAP is the recommended method when you need to check your emails from several different devices, such as a phone, laptop, and tablet. For more info on IMAP vs. POP, click here.

Webmail can be accessed here: https://webmail.airstreamcomm.net

Email Programs

When you add your email account to your email app, it will usually attempt to set it up with IMAP access, without any input from you. If you are required to manually configure your settings, please follow steps below.

Using the settings matrix below, configure your mail client to send and retrieve mail. For authentication, use your full email address with your email password.

For directions on setting up your specific mail client, like iOS-based Mail or Android-based Gmail, follow their respective online documentation.

Authentication: Authentication is required for both sending and receiving email.

Outgoing Mail (SMTP)

Port

Server

Encryption

Authentication

587 *

mail.airstreamcomm.net

STARTTLS

Required

25

mail.airstreamcomm.net

NONE

Required

465

mail.airstreamcomm.net

SSL/TLS

Required

Incoming Mail (IMAP)

Note: We recommend using IMAP instead of POP3 to retrieve email.

Port

Server

Encryption

Authentication

993 *

mail.airstreamcomm.net

SSL/TLS

Required

143

mail.airstreamcomm.net

STARTTLS or NONE

Required

Incoming Mail (POP3)

Port

Server

Encryption

Authentication

995 *

mail.airstreamcomm.net

SSL/TLS

Required

110

mail.airstreamcomm.net

STARTTLS or NONE

Required

Ports marked with an asterisk (*) are preferred.

Did this answer your question?