Norvado recommends the use of the following streaming devices to maintain optimal performance. Other devices will work to stream Norvado Television. However, they may initiate a lower quality video and/or create buffering delays.

Norvado’s PickMe Plan includes Norvado’s Basic television package (local programming). Due to the agreements and regulations enforced by the content providers (channels) many of the channels cannot be viewed outside of Norvado’s network. Channels that can be viewed outside of Norvado’s network include:

Streaming content, purchased with the streaming credits, from providers such as Sling, Hulu, Netflix are available outside of the Norvado territory.

The PickMe Plan includes and provides the following. There is no additional discount for not using a service.

Apex Managed WIFI must be installed and used for Norvado Television support.

Norvado Television provides 8 simultaneous streams on up to 15 different devices.

The additional streaming content credit must be executed on the Norvado Streaming Portal. Your additional streaming content can be changed monthly, IE: Netflix one month, Hulu another month. Please note, you are required to change the services with the content provider. Content credits will be issued monthly. Content credits are issued via a virtual credit card on the Norvado Streaming Portal.

Norvado will not install television streaming devices as part of the $200 standard installation credit. The PickME Plan includes $99.99 of streaming setup/installation/training, beyond which the customer is responsible for installing Roku, Apple TV, Amazon Fire, using a Smart TV, etc. or paying Norvado for installation.

The Norvado PickME Plan is not available for seasonal customers.

PickMe Plan customers can take advantage of Norvado’s $200 installation credit for the installation of service.

A UPS power backup is required to maintain phone service during a power outage. Norvado doesn’t provide a UPS but does sell them should a customer be interested. Should you have any questions, please start a chat on www.norvado.com or call customer service at 1-800-250-8927.

Streaming using a streaming stick, streaming device, or smart TV eliminates Norvado TVs caller ID screen pop, Video on Demand, and the weather app provided by the set top box.

The minimum internet requirement for streaming television from Norvado is 20Mbps download. However, it is recommended to have a 300x300Mbps or better fiber internet connection from Norvado.

With the exception of the Free Standard Installation offer, additional promotions/offers cannot be combined with the PickME plan unless specifically stated in the promotion/offer terms and conditions.

Must keep service for a minimum of 3 months. Disconnecting Norvado PickME plan service prior to the 3-month minimum will result in the billing of all installation costs covered by the Free Standard Installation and the cost of the Fire TV 4K Max streaming device.