General Information

2020 Service Change – Phone Not Required

Phone service no longer required for Internet subscribers.

Written by Karina Thompson
Updated over a week ago

PCTC WBITS Rates, Terms & Conditions

Rates, Terms & Conditions applicable to wireline broadband Internet transport service.

Written by Karina Thompson
Updated over a week ago

Where is your office located?

Written by Maria Hanson
Updated over a week ago

What are your office hours?

Written by Maria Hanson
Updated over a week ago

Lifeline and Toll Limitation Service Programs

Written by Maria Hanson
Updated over a week ago

What is an Optical Network Terminal (ONT)?

Written by Maria Hanson
Updated over a week ago

What is the Inside Wire Maintenance Plan?

Written by Maria Hanson
Updated over a week ago

Can I get Norvado services where I live?

Written by Maria Hanson
Updated over a week ago

How can I find my Account Number?

Written by Maria Hanson
Updated over a week ago

Norvado Residential Services

Written by Maria Hanson
Updated over a week ago

Who are the Board of Directors at Norvado?

Written by Maria Hanson
Updated over a week ago

Does Norvado sell customer data?

Written by Maria Hanson
Updated over a week ago

Where can I learn more about my Nest Thermostat?

Written by Maria Hanson
Updated over a week ago

Where can I learn more about my Amazon Fire HD 8 tablet?

Written by Maria Hanson
Updated over a week ago

Where can I learn more about my Roku HD Smart TV?

Written by Maria Hanson
Updated over a week ago

What is Norvado’s Position on Net Neutrality?

Written by Maria Hanson
Updated over a week ago

What is Caller ID Spoofing, and how can I make it stop?

Written by Maria Hanson
Updated over a week ago

What are Norvado’s general terms of service?

Written by Maria Hanson
Updated over a week ago

What is Norvado’s policy on CPNI Information?

Written by Maria Hanson
Updated over a week ago

New Home Construction Data Wiring Recommendations

Written by Maria Hanson
Updated over a week ago

What is Online Back-up?

Written by Maria Hanson
Updated over a week ago

Authorization & Cooperative Membership Form

Written by Maria Hanson
Updated over a week ago

Charitable Contribution Policy

Written by Maria Hanson
Updated over a week ago

What are capital credits?

Written by Maria Hanson
Updated over a week ago

Terms and Conditions of Residential Service

Written by Maria Hanson
Updated over a week ago

Norvado Business Services

Written by Maria Hanson
Updated over a week ago

Norvado’s Non-Discrimination Policy

Written by Maria Hanson
Updated over a week ago

How can I purchase specialized telephone equipment?

Written by Maria Hanson
Updated over a week ago

Norvado Press Kit

Written by Maria Hanson
Updated over a week ago

Chequamegon Communications Cooperative By-Laws

Written by Maria Hanson
Updated over a week ago

What is the Do Not Call Registry?

Written by Maria Hanson
Updated over a week ago

What is the warranty for my UPS/BBS systems?

Written by Maria Hanson
Updated over a week ago

Am I required to have a UPS/BBS?

Written by Maria Hanson
Updated over a week ago

How long will the batteries in my UPS/BBS last during a power outage?

Written by Maria Hanson
Updated over a week ago

Can I replace the battery in my UPS myself?

Written by Maria Hanson
Updated over a week ago

How does fiber optic service work?

Written by Maria Hanson
Updated over a week ago

Can I test the battery in my UPS?

Written by Maria Hanson
Updated over a week ago

What are the benefits of fiber service?

Written by Maria Hanson
Updated over a week ago

Where are the UPS and ONT typically located?

Written by Maria Hanson
Updated over a week ago

Norvado Fiber Optic Equipment Notice

Written by Maria Hanson
Updated over a week ago

Will the UPS/BBS that is typically installed keep my VOIP, HVOIP, or Hosted PBX services working?

Written by Maria Hanson
Updated over a week ago

How much are additional batteries for my fiber equipment?

Written by Maria Hanson
Updated over a week ago

How do I sign up for service at NorvadoFiber.com?

Written by Maria Hanson
Updated over a week ago